Not a chatbot. Not a virtual assistant. A Cursor-like AI that actively manages your operations, makes decisions, and executes tasks across your entire hotel.
Most "AI" in hospitality is just a glorified FAQ bot. It waits for you to ask questions. But your hotel operates in real-time, and by the time you ask the question, it's often too late.
Standard tools just talk. They don't do.
Your staff spends 70% of their time on repetitive admin tasks instead of guests. Critical decisions on pricing and maintenance happen in isolation, leading to missed revenue.
The Information Silo: Decisions happen too late, revenue is lost.
Just as Cursor transformed coding by understanding the entire project context, Aureon transforms hospitality by understanding your entire property. It doesn't just respond to commands; it understands your goals, learns your patterns, and takes intelligent action to keep your hotel running 24/7.
It doesn't just suggest a maintenance ticket; it creates it, assigns it, and updates the room status.
It knows that Room 302 is a VIP suite and that the AC issue takes priority over a standard cleaning.
It spots a demand spike before you do and adjusts pricing instantly.
Aureon is a single "Brain" connected to every limb of your hotel. It observes, decides, acts, and learns.
Ingests real-time data from bookings, sensors, and market trends
Uses your specific business rules to determine the best course of action
Performs the task across your PMS, Housekeeping, and CRM modules
Records every action in a transparent audit trail for your review
Stop juggling schedules. Aureon automatically optimizes housekeeping routes, dispatches maintenance, and manages room inventory in real-time.
"When a guest reports a broken AC, the AI doesn't just log it. It immediately checks room availability, moves the guest, creates a high-priority maintenance ticket, and updates the housekeeping schedule to 'Out of Order', all in seconds."
Your revenue manager can't watch the market 24/7. Aureon can. It analyzes competitor rates and demand patterns to adjust your pricing dynamically.
"The AI notices a local concert causing a sudden demand spike at 11:00 PM. It automatically adjusts room rates, identifies incoming guests who match the demographic, and queues up event-package upsells."
The AI remembers what your staff forgets. It builds deep guest profiles to automate personalization.
"A returning guest who always requests a high floor and late checkout is automatically assigned the perfect room upon booking. The AI flags the front desk to welcome them back, without anyone checking the notes."
Automation doesn't mean losing control. You set the rules. You set the thresholds. The AI works for you.
"Before the AI adjusts pricing by more than 20%, it pauses and flags you for approval. You see the data, the reasoning, and click 'Approve'. You maintain full oversight."
Key Features:
This isn't generic AI wrapped in a hotel interface. This is a purpose-built Large Language Model (LLM) fine-tuned on millions of hospitality data points.
Decisions happen in milliseconds.
Connects seamlessly to your door locks, OTAs, and payment gateways.
Bank-grade encryption keeps your guest data safe.
| Feature | Traditional Chatbots | Virtual Assistants | Aureon AI Agent |
|---|---|---|---|
| Answers Questions | ✅ | ✅ | ✅ |
| Takes Actions | ❌ | Limited | ✅ (Full Execution) |
| Understands Context | ❌ | Basic | ✅ (Deep Learning) |
| Proactive Management | ❌ | ❌ | ✅ (Anticipates Needs) |
| Cross-Module Intel | ❌ | ❌ | ✅ (Ops + Revenue + Guest) |
| Learns Operations | ❌ | ❌ | ✅ (Gets smarter daily) |
of operations automated
reduction in admin time
revenue increase
Setup & Learning
Automation kicks in
Full ROI Achieved
Onboarding is simple. We don't just dump software on you; we train your Agent to understand your hotel.
Integrate with your existing systems (or use Aureon as your full OS).
The AI analyzes your history to understand your operations.
Turn on automation features one by one as you build trust.
Watch as the AI continuously improves your bottom line.
Chatbots talk; Aureon acts. A chatbot can tell you a room is dirty. Aureon schedules the cleaner, updates the PMS, and notifies the front desk when it's ready.
Absolutely. You set the "Autonomy Level." You can require approval for every action, or let it run on autopilot for standard tasks. You have a full "Undo" button and an audit log for total transparency.
No. If you can send a text message, you can use Aureon. You interact with the agent in plain English.
The system begins learning immediately upon connection. Most hotels see significant automation benefits within the first 14 days as the AI builds a "mental model" of your property.
Yes. While Aureon works best as a full OS, our Agent can sit on top of legacy systems to provide intelligence and automation without a full migration.